Frequently Asked Questions
Your guide to shopping with Diamond Nail Supplies
What is the processing time for my order?
We aim to process and dispatch all orders within 1-2 business days. During peak sale periods, processing may take up to 3 business days.
Do you offer international shipping?
Yes, we ship our professional nail supplies worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your products suitable for professional use?
Absolutely. Diamond Nail Supplies specializes in salon-grade products, including professional acrylics, gels, and tools designed for experienced technicians and enthusiasts alike.
What is your return policy?
For hygiene reasons, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase. Please contact our support team for a return authorization.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Klarna.
How can I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's tracking portal.