Returns & Exchanges
At Diamond Nail Supplies, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused items in their original packaging.
Return Process
- 1.Initiate a Request
Contact our customer support team via email with your order number and the reason for the return to receive an Authorization Number.
- 2.Prepare Your Package
Securely pack the unused items in their original boxes, ensuring all seals are intact to meet health and safety regulations for professional nail products.
- 3.Ship the Items
Affix the provided return label or ship the package to our warehouse address using a trackable shipping service to ensure safe delivery.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund or store credit within 5-7 business days.
